Terms

What a contribution is

Propeller Suites is a for-profit business. A contribution to this campaign is a commercial purchase of executive support services at a stated price, together with support for the physical build-out of the business.

It is not a donation, not a gift, and not a charitable contribution. Contributions are not tax-deductible. Nothing on this site should be read as advice that they are; if you intend to treat a contribution as a business expense, take that question to your own accountant.

A contribution does not purchase equity, debt, revenue share, or any other financial interest in Propeller Suites.

What you receive

Each package states what is delivered and over what period. Those statements are the agreement. Where a package specifies a number of sessions, assignments or hours per month, that is the commitment. Where a package states a limited number of slots, that number is a cap on how many are sold.

Services are delivered Monday to Friday, 9:00 AM to 6:00 PM ET. Work requested outside those hours may carry an additional fee, agreed with you in advance rather than billed afterwards.

Notary tokens cover the standard NYC notary and non-notarial service fees for one document — administrative and processing, printing, and travel or mobile service. Additional documents and after-hours service are billed separately.

Unless a package states otherwise, service delivery begins within ten business days of your payment clearing. Multi-month packages run consecutively from that start date.

Changing your package

Packages are tailored. If a service in yours turns out not to be the right fit, it can be swapped for another — write to us and the package is rebuilt around what you actually need.

Swapping a service does not change the price of the package or extend the period it runs for.

Refunds

All contributions are final.

A contribution buys services rather than goods, and delivery begins straight away. There is no refund window. If your package is not serving you, email info.psuites@gmail.com from the address you contributed with and we will explore ways to alter it — the swap described in the section above is the remedy here, and it is a real one.

Where a refund is nevertheless issued at our discretion, or a payment is reversed by PayPal, the campaign total on this site corrects itself automatically to reflect it.

If the goal is not reached

Contributions are captured as they are made rather than held pending a target. The services you purchased are delivered regardless of the total raised, and the build-out proceeds at the scale the funding supports.

Payment

Payments are processed by PayPal into the business's own PayPal account. This site does not see, transmit or store card numbers or any other payment instrument.

The amount charged is always the amount resolved by our server from the published package prices — multiplied by the quantity you chose, where a package may be taken more than once — or from the custom amount you entered within the stated limits.

Fees and shipping

There is no processing fee, no service charge and no handling charge. Exactly one amount can ever be added to a contribution, and it is postage.

Shipping is a flat $4.99 per order on packages that include something posted to you, however many you take in that order. Only the Essentials pack includes something posted; the support packages and any custom amount are charged at exactly the figure shown, with nothing added. Where a package can instead be collected at the grand opening, choosing collection removes the shipping charge.

Where shipping does apply it is shown as its own line in your total, with the figure you will be charged, before you are handed to PayPal.

The shipping charge is not part of your contribution. It does not count toward the campaign total shown on this site, and the progress bar reflects contributions alone.